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This Privacy Disclosure explains the privacy policies of MetaBank and IDT Stored Value Services, Inc. (the "Company") with respect to the SíGoSM Money STAR® card and SíGo Money Preferred MasterCard card ("Programs").
We are committed to protecting our customers' privacy and security. This disclosure explains what information we collect about you, with whom we share it, and how you can direct us not to share certain information with certain parties.
We, our, and us, means MetaBank and the Company, the marketer for your Program cards issued by MetaBank.
You and your, means customers with a Program card issued by MetaBank, as well as any consumers who apply for a Program card issued by MetaBank.
Nonpublic personal information, means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter we will use the term "information" to mean nonpublic personal information as defined by this section.
Affiliate, means a company MetaBank or Company owns or controls, a company that owns or controls MetaBank or the Company, or a company that is owned or controlled by the same company that owns or controls MetaBank or the Company. Ownership does not mean complete ownership, but means enough to have control.
Nonaffiliated third party, means a person not employed by MetaBank or the Company or a company that is not an affiliate of MetaBank or the Company.
We collect and may disclose the following information about you:
- Information you provide on applications or other forms, such as name, address, e-mail address, social security number, telephone number, and date of birth;
- Information about your transactions with us, our affiliates, or other parties, such as account balance, payment history, parties to transactions, and card usage; and
- Information we receive from a consumer reporting agency, such as verification of your identity and creditworthiness.
We may also collect and disclose information about how users use our Web site, for example, by tracking unique views received by pages of the Web site or the domains from which users originate. This information is not personally identifiable. We may also use "cookies" to track returning users to our Web site. A cookie is a piece of software that a Web server can store on the users' PCs and use to identify the users should they visit the Web site again. Information collected may be associated with nonpublic personal information users provide us through our Web site.
We may disclose all of the information we collect, as described above, to companies (including affiliates) that perform services on our behalf, including those who assist us in preparing and mailing statements and responding to customer inquiries. We may provide that information, except for information from consumer reporting agencies, to others who perform marketing services for us and to financial institutions that are not our affiliates with whom we jointly offer financial products or services. You do not have the right to opt out of the disclosure of this information.
We may disclose information about you to our affiliates such as name, address, account balances and account activity in order to provide you with information about additional products and services. Federal law allows us to disclose the information listed above with our affiliates. You do not have the right to opt out of disclosure of this information.
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law.
We restrict access to nonpublic personal information about you to our employees who have a need to know such information (e.g., to process your transactions). We train our employees on the importance of customer privacy and confidentiality. We also maintain physical, electronic, and procedural safeguards that comply with federal standards to guard the nonpublic personal information of our customers.
The privacy policies and practices described in this Privacy Disclosure also apply to our former customers.
Our website may feature links to third-party sites that offer goods, services, or information. We are not responsible for content or privacy policies or practices of any advertisers or linked sites of any third parties. We encourage you to review their privacy policy before providing them with any personally identifiable information. Third party sites may collect and use information about you in a way that is different from this policy.
You can access certain of your nonpublic personal information that we collect online and maintain at www.sigomoney.com You can correct factual errors in your nonpublic personal information by contacting us at the number or address listed below.
We may change our Privacy Disclosure from time to time. We will provide current customers with a revised disclosure that describes the new practices should we broaden our information sharing practice about you.
In order to comply with California law, if your account has a California address we will not disclose information that we have about you with non-financial companies outside of our family of companies, unless otherwise permitted by law.
In order to comply with Vermont law, if your account has a Vermont address we will not disclose nonpublic personal financial information about you to nonaffiliated third parties, other than as permitted by law, unless you authorize us to make that disclosure. Your authorization must be in writing or, if you agree, in electronic form. If we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only share information about your name, contact information, and our own transactions and experiences with you.
If you have any questions regarding this Privacy Disclosure, you can contact us at 800-863-6072 or write us at IDT Stored Value Services, Inc., 520 Broad Street, Newark, NJ 07102
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